2. Once you approve the estimate,
label and pack up your analog video
tape(s) into a secure box and mail them to the specified address
included in your estimate.
- Use a carrier
of your choosing (UPS, FedEx or USPS Priority). We strongly
recommend tracking your package and using priority or express mail for
the highest care of your package. Although USPS Media Mail is
cheap, Priority Mail will assure safe travel of your precious
tapes. Palmetto Video is not responsible for any items lost or
damaged in transit as this is the responsibility of the package carrier.
3. When we receive your package, we
will notify you via phone or
e-mail.
4. We will convert your analog tapes
into your chosen digital format within
one week of receiving the
tapes for most orders. For orders over 10 tapes, we will
notify you on a
estimated time of completion. We will label the DVDs or digital
video based on the way you labeled your analog tapes. For DVDs,
each DVD will be in its own nicely labeled DVD case. For digital
video, all of your digital video will be loaded onto a USB flash or
hard drive in the free Quicktime (.mov or .mp4) format. The size
of your flash or hard drive will be based on the number of tapes
converted. This format is great for loading onto Facebook,
Youtube, or your own website. The USB flash or hard drive is
yours to keep once we send it to you!
5. You will be billed for the total
amount via electronic or standard mail only
when your conversion is
complete*. We prefer electronic payment for a timely
transaction.
6. Once you have paid in full,
we will send your package back to you for
free as one of our wonderful services. For our
incredible free return shipping, we use the highly-rated USPS Priority
Mail Flat-Rate boxes and include your original tapes, DVDs or USB
flash/hard drive. These boxes fly air mail within 2-3 days of
shipment and include free tracking. For more shipping details,
click here.
7. When you received the finished
product, you'll love it and recommend it to all of your friends!
DVD Duplication
Duplicating
your DVDs to give it that
professional look is affordable
and easy! Read
over the steps below to see how this process works:
1. Fill out our DVD
duplication
estimate request
and we will respond with an estimated cost. Many options are
available
including full-color disc printing, wrap-around covers and
inserts.
2. Once you
approve the
estimate, mail your master
DVD, and optional artwork (on a USB flash drive) in a secure
package and mail it to the specified address included in your
estimate.
- Use a carrier of your choosing
(UPS, FedEx or USPS Priority). We strongly recommend tracking your
package and using priority or express mail for the highest care of your
package. Although USPS Media Mail is cheap, Priority Mail will
assure safe travel of your precious master DVD. Palmetto Video is
not
responsible for any items lost or damaged in transit as this is the
responsibility of the package carrier.
3. When we receive your
package, we will notify you via phone
or e-mail and finalize your artwork. You will receive a proof
before the DVD goes into production. Once the production is
started and proofs have been approved, we will go ahead with the order*.
4. Upon completion, we will mail back your original master DVD,
artwork and finalized DVD copies. The entire process should take
2-3 weeks from receiving your master DVD. You will be billed for
the total amount via electronic or
standard mail only when your
conversion is complete**. We prefer
electronic payment for a timely
transaction.
5. Once you have paid in full, we will send your package
back to you for free. For
our incredible
free
return
shipping, we use the highly-rated USPS Priority Mail
Flat-Rate boxes and include your original master DVD, artwork and
finalized copied DVDs. These boxes fly air mail within 2-3 days
of shipment and include free tracking.
For
more
shipping
details, click
here.
6. When you received the finished product, you'll love it and
recommend it to all of
your friends!
*Once artwork is approved, we can
only accept returns for disc malfunctions. **We require a deposit of 25% for DVD
duplication orders over 100 discs.
Pricing
We pride ourselves on being able to offer the most affordable digital
conversion and duplication service out there, since we simply convert
or duplicate your movies with no
extra frills, or unnecessary charges. With every service we provide,
you get free priority
return
shipping, and our optional
free
emergency backup. For DVD conversions, we print a
customized DVD case and label for each DVD in high quality colorto
match
the
labels
on
your original tapes.We also offer the incredible digital video option, where we
convert all of your video onto a beautiful compressed format on flash
drive or even a large hard drive (for large orders). With most orders, you
will not be charged until the digital
conversion or duplication is complete, and the
more
you convert, the cheaper the price per tape! Take a look at our
pricing
below and start backing up or duplicating your precious memories today!
Digital
Conversion
#
of
analog
tapes
Conversion
Price
per
tape*
1
$14.99
2-3
$12.99
4-5
$10.99
6-9
$9.99
10+
$7.99
*
Includes all free standard priority return
shipping, DVD labeling and packaging. What a deal!
For digital video, there is a
one-time additional $25 charge for a USB flash drive or $100
charge for an external USB hard drive. The size of your USB flash
or hard drive is based on the number of tapes digitally converted.
**Additional printing options include
a
color full wrap-around cover or DVD insert.Each of these options cost an additional
$0.50 per disc. There is also an optional additional charge of
$35.00 for rush production.
After your request your estimate, you
will be sent a estimate confirmation. Once you approve this
estimate, send your tapes or DVD master with optional artwork to us in
the mail. We will not not bill you until
the job is complete* and ready
for return shipping. When your items are paid for in full,
they will shipped back to you promptly.
You have the option of choosing either:
• Electronic Payment - Electronic billing is more secure,
convenient and accepts all forms of payment. If you choose electronic
billing, it is important that you include a valid e-mail address when
filling out the initial order form. We accept the two most common
and secure electronic payment systems, Paypal and Google
Checkout. • Traditional Mailed Invoice - Yes,
even in these modern times, some folks still prefer a mailed invoice.
Choose this option when you fill out your initial order and we'll make
sure you get mailed an invoice. Checks can be made payable to Palmetto Video.
Paying for your digital conversion or
duplication
is not only affordable,
but
convenient.
*Note: We do not require any upfront deposits for
any conversion orders under 25 tapes or duplications under 100
discs. If you are planning on converting more
than 25 tapes or duplicating over 100 discs, we require a 25% deposit
upon receiving your tapes or DVD master.
Please contact us at 843.290.5868 if you have any questions about
larger orders.
Shipping
• Shipping to Us - After you have received an confirmed e-mail
estimate from Palmetto Video, follow the detailed shipping instructions
included. You will need to ship your analog video tapes or DVD master /
optional artwork in a secure and
well-packaged box. If you are nervous about packing the box yourself,
take it to a local UPS store or Staples. We also highly recommend
getting a tracking number or delivery confirmation with your
package. Please don't use the cheapest option when shipping your
precious memories to us to assure safe travel.
• Shipping Back to You - We take great care with your memories
and will make sure your package is well protected on its return to
you. For our incredible free
return shipping,
we use the highly-rated USPS Priority Mail Flat-Rate boxes and include
your original tapes or DVD master, converted or duplicated DVDs or
digital video on a USB flash or hard drive. These boxes
fly air
mail within 2-3 days of shipment and include
free
tracking. When
your package is
shipped, we will notify you with this
confirmation # so that you may track your
package online. If you would prefer to use UPS Ground or
2-Day/Overnight
Shipping, you may select UPS as your carrier for an additional
charge. The three shipping options are available to you on your
estimate request:
Standard Return Shipping (USPS Priority
Mail)
FREE
*Premium UPS Ground Shipping
Calculated based on Zip Code
*Overnight or Two-Day UPS Shipping
Calculated based on Zip Code
*Any additional shipping costs will
be included our confirmed estimate
Shipping
Disclaimer: Palmetto Video is dedicated to insuring
the highest standard of video conversion. An important part of
our service is insuring the safe and efficient delivery of your package
back to you. We track every customer's order to insure safe
delivery, however ultimately this is the responsiblility of the package
carrier. Palmetto Video is not responsible for any items lost or
damaged in transit. Unlike some of our competitors who ship
overseas for processing, all processing of your order is done in our
home office. You can expect the highest quality of customer
service in choosing Palmetto Video for your video conversion.
Palmetto Video is a family-run business that will
provide you the
incredible customer service of a local Main Street store with
tremendous quality and value. We take pride in taking the best
possible care of your precious memories as we convert them to DVD or
portable/web video. Although some of our competitors may appear
to have a lower price per tape, they frequently charge fees for return
shipping or any tape over two hours in length. Others will also
charge high hourly wages for video editing or restoration. As you
know your video the best, we leave
the editing up to you! We simply take your existing tapes
and make a digital copy, with no
hidden fees or charges.
Compare
Palmetto Video's amazing prices with our competitors: Sample Project: Convert 6 VHS tapes to DVDs
(including return shipping)
Palmetto Video
$59.94
AMB Media Services
$62.50
Family
Memories
$86.49
YesVideo (DVD conversion service for
Walgreens, CVS, etc...)
$89.97
iMemories
$120.00
One more thing, NONE of the above
competitors will send you a USB flash drive with your digital
video to import to your computer or ipod/iphone.
Q. Are
there any content restrictions on converting analog tapes to digital?
A. We
will
not convert any material
that violates copyright law or any material containing explicit adult
content.
Q. What is the
difference between a DVD and digital video? Can I convert to
both? A. A DVD
represents your analog video in the highest possible format.
Digitalvideo is compressed video for usage on Facebook, YouTube,
ipods, iphones or iwhatevers. Yes, you can convert to both, and
it is a popular choice!
Q. I have
ordered a videotape to digital video conversion, how do I use the USB
flash or hard drive that
you've sent? A. Plug either the flash drive or external
USB drive into your USB slot on your PC or Mac, it should pop up on the
desktop. Drag the files you
see on the flash or hard drive onto your computer. Double click
your files to open them onto your computer's video player. If you
they aren't playing, download and install the free software
Quicktime (from Apple).
Your videos should play nicely and
can be loaded onto Facebook, Youtube, your iPod, iPhone,
iwhatever.
Q. There are a
number of analog video tape formats
that you do support, which ones do you not convert? A. We do not convert
BetaMax, Super-VHS or any other strange uncommon formats.
Q. Why don't you
convert to Blueray or HD-quality? A. We can convert analog
video to a digital format, however if it was not recorded in HD, it
can't look like HD. Blueray players are backward compatible with
DVDs, so you will have no problem playing our video on a standard or
high definition TVwith either a Blueray or DVD player.
Q. Is there a limit on
how many analog tapes you will covert at a time? A. Not typically, unless
the order is absolutely astronomical. If you have a large order, fill out our
estimate and we can discuss our
estimated time of conversion with
you. Note that for large orders over 25 tapes, we require
a 25% deposit before beginning the conversion process.
Q. When will I be
expected to pay for my order? A. For those
preferring electronic payment, you will
receive an electronic invoice once we have received your tapes and have
completed your order. At your convenience, we accept
credit, debit or checking options electronically through Google
Checkout or Paypal. If you prefer a paper invoice, we will mail
the invoice once we have received your package. We will not
return ship your converted DVDs until the order has been paid in
full.
Q. What is included in
free return shipping? A. Our free return
shipping is US Postal Service Priority Mail. We use the most
secure packaging and typically your package will arrive within 2-3 days
from the date that it is shipped. All return packages include a
tracking number also free of charge.
Q. Are there other
return shipping options? A. If you want a
different return shipping option, you may choose UPS 2-Day or Overnight
shipping for an
additional charge. We have had a wonderful experience with our
free USPS Priority Mail, so it is a great and reliable option.
Q. Where do you accept
tapes from? A. Anywhere in the
continental United States.
Q. Where do you convert
the tapes into a digital video? A. We convert them right
from our office in South Carolina. Many larger companies in our
field outsource and ship tapes to India, we do not. All of our work in
done in the great Palmetto State!
Q. Will you edit my
movie, add custom music or menus? A. Your analog tape will
be converted digitally on either a DVD or USB flash/hard drive.
If you want to manipulate
it later with music, menus or anything else, the 'Videotape to Digital
Video' is the best option as you can import the footage into iMovie or
your computer's video editor. We
keep
it
simple to keep the prices
affordable for you!
Q. How long of a tape
can you fit on a DVD? A. Anything under 8
hours will fit on a DVD, but as the time lengthens, the video quality
decreases. Optimal video quality will be seen for tapes under 2
hours in length. Some companies charge a fee for any videos
longer than 2 hours, we do not.
Q. Do you have any local
deals? A. Yes, if you are a
resident of Beaufort County, South Carolina, we offer free local pickup
and delivery. If you have a very large order and are from South
Carolina, call us at 843.290.5868 to see what we can work out.
2. Once you approve the estimate,
label and pack up your analog video
tape(s) into a secure box and mail them to the specified address
included in your estimate.
2. Once you
approve the
estimate, mail your
Q. 
