Palmetto Video of South Carolina

Converting your analog video tapes to a digital format couldn't be easier. Read over the steps below to see how this process works:

1. Fill out our online estimate request form and we will respond with an estimated cost.

2. Once you approve the estimate, label and pack up your analog video tape(s) into a secure box and mail them to the specified address included in your estimate.

- Use a carrier of your choosing (UPS, FedEx or USPS Priority).   We strongly recommend tracking your package and using priority or express mail for the highest care of your package.  Although USPS Media Mail is cheap, Priority Mail will assure safe travel of your precious tapes.  Palmetto Video is not responsible for any items lost or damaged in transit as this is the responsibility of the package carrier.

3. When we receive your package, we will notify you via phone or e-mail.

4. We will convert your analog tapes into your chosen digital format within one week of receiving the tapes.  For orders over 10 tapes, we will notify you on a estimated time of completion.  We will label the DVDs or digital video based on the way you labeled your analog tapes.  For DVDs, each DVD will be in its own nicely labeled slim DVD case.  For digital video, all of your digital video will be loaded onto a USB flash or hard drive in the free Quicktime (.mov or .mp4) format.  The size of your flash or hard drive will be based on the number of tapes converted.  This format is great for loading onto Facebook, Youtube, or your own website.  The USB flash or hard drive is yours to keep once we send it to you!

5. You will be billed for the total amount via electronic or standard mail only when your conversion is complete*.  We prefer electronic payment for a timely transaction. 

6.  Once you have paid in full, we will send your package back to you for free.  For our incredible free return shipping, we use the highly-rated USPS Priority Mail Flat-Rate boxes and include your original tapes, DVDs or USB flash/hard drive.  These boxes fly air mail within 2-3 days of shipment and include free tracking.  For more shipping details, click here.

7. When you received the finished product, you'll love it and recommend it to all of your friends!

*Note:  We do not require any upfront deposits for any orders under 25 tapes.  If you are planning on converting more than 25 tapes, we require a 25% deposit upon receiving the tapes.  Please contact us at 843.290.5868 if you have any questions about larger orders.